International Shipping
International Shipping
Placing orders for delivery to Canada is quick and easy!Look for the items marked with a 'Ships to Canada' icon, and check out as you normally would. Additional charges will be calculated in your shopping cart. Feel free to call us at (201) 448-2484 or email us at sales@citidecor.com with any questions you may have. Lead-Time - The average delivery times that are posted on our website are only for orders that are shipping within the contiguous United States. Most orders shipping to Canada will increase transit time due to customs inspection and further distance from the supplier distribution centers*. Please note that we do not currently offer expedited shipping to Canadian addresses. Number of business days that are automatically added to Canadian shipments:Small Parcel: 5 - 10 Business Days
Truck-Freight & White Glove: 5 - 10 Business Days
*Some of our suppliers have warehouses located in Canada. Whenever possible, we will ship from our Canadian warehouses to cut-down on transit time to you! Taxes & Duties - We are a registered non-resident importer in Canada. This allows us to simplify the purchasing process for our Canadian customers, reduce delays at the border, and prevent unexpected charges at the time of delivery. Taxes, duty and brokerage fees are paid at the time of purchase for all orders shipping to Canada. The "International Fee" that we show in the shopping cart and throughout checkout covers the international shipping costs, duties, and brokerage fees. We will handle all the paperwork! Additionally, GST and, where applicable, HST will be remitted for you to the Canadian government to further simplify your shopping experience. We collect and remit HST for the provinces of Ontario and British Columbia, as well as the increased HST for Nova Scotia, effective July 1, 2010. Please note select postal codes are designated as remote locations, and may also require additional shipping fees.Returns - Unless otherwise noted, we accept returns on all orders that ship to Canada. All orders fall under our Standard Return Policy. Please note: duties and GST will be refunded, however, all actual shipping costs and brokerage fees are non-refundable.Please Note:
- Sets of products marked as 'Ships to Canada' may contain individual pieces that are not eligible for international shipping
- Certain product warranties may only be valid in the United States
- All products on our sites are subject to safety and testing standards as required by the United States and may not be certified for use outside the United States
- All dates are shown in Month/Day/Year format (e.g. 5/4/2008 = May 4, 2008)
- All prices shown in US Dollars
